FAQs Archive

News & Blog


I need to book some accommodation. What do you suggest? In Japan you will find a variety of accommodation styles to suit all tastes and…...
January 17, 2016 |


I am stopping over in Narita for a couple of hours. What can I do? You can visit Narita City, within 10 minutes train ride…...
January 17, 2016 |

Visa Requirements

Australian and New Zealand passport holders do not need a visa to enter Japan for a holiday as these countries have Reciprocal Visa Exemption Arrangements.…...
January 17, 2016 |

Cash and Credit Cards

Japan has one of the lowest crime rates in the world and is generally a safe place to carry cash. Credit and debit cards are…...
November 16, 2017 |

Consumer Affairs for Tourists

The National Consumer Affairs Center of Japan offers a Consumer Hotline for Tourists, which offers telephone consultation for visitors to Japan that experience consumer related issues during…...
December 5, 2018 |

Climate and Weather

Click here to view the Weather Forecast for Japan. Spring (March – May) The plum blossom is a good sign that the cold winter will…...
January 17, 2016 |


For the latest information on flying drones in Japan, refer to Japan’s Civil Aviation Bureau....
December 4, 2018 |

Guide Services

Guide Service / Professional Guides or Guide-Interpreters Guide-interpreters may be hired through hotels as well as land operators. Licensed guides are available for interpretation in…...
January 17, 2016 |

Health and Safety

Is Japan safe? Japan has one of the highest levels of public safety with a low crime-rate. According to DFAT’s Smarttraveller Travel Advice on Japan,…...
January 17, 2016 |

Luggage Forwarding and Storage

Luggage forwarding Luggage forwarding and storage companies operate throughout Japan at reasonable rates. These companies include JALABC, Yamato Transport (Kuroneko), and Sagawa Express. You can specify the date and…...
January 17, 2016 |

Mobile Phones and Internet

Can I use my mobile phone in Japan? You can use your mobile phone (smart phones only) in Japan in SoftBank Mobile or DOCOMO’s 3G…...
January 17, 2016 |


Where can I find information on flights and tours? Japan is easily accessible from Australia with direct flights every day from most major cities. Information…...
January 17, 2016 |

Travel Apps

1. Japan Official Travel App Download Designed to make your trip to Japan smooth, safe and comfortable. Features: Tourist information articles Restaurant listings Public transport route guidance…...
July 20, 2018 |

Travel Tips

 Emergency Info Japan Visitor Hotline The Japan Visitor Hotline is a 24-hour, 365 days a year, multilingual call service for travellers in Japan. Call the…...
January 17, 2016 |

Useful Links

Useful Links Government and Organisations • Japanese Embasy & Consulates in Australia • DFAT Travel Advice • Japan Foundation Sydney • Japan External Trade Organization…...
January 17, 2016 |

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